Advice centres are non-profit agencies that give advice on issues such as benefits and housing.
You can search online for organisations such as:
- Citizens Advice
- community law centres
- welfare rights offices
- housing aid centres
- neighbourhood centres
- community projects
To help you get the most out of services, remember:
- Before you go, think about what you want to talk about and what information you can give that’ll be helpful. Maybe jot these ideas down.
- Unless your child needs to be with you, try to get a friend or neighbour to look after them so you can concentrate.
- If a problem is making life difficult or really worrying you, keep going until you get some kind of answer, if not a solution.
- If you don’t understand, say so. Go back over what they said to make sure you understand. It may help if they write it down for you.
- If English isn’t your first language, you may be able to get help from a link worker or health advocate. Ask your health visitor or staff at your local Sure Start Children’s Centre if there’s a link worker or health advocate in your area.